Frequently Asked Questions

About Us

Oil painting is available at Paintshots.com at the moment, in the near future acrylic, watercolor, charcoal, pencil, and color pencil service will be available.

Paintshots.com provides a variety of services, including painting from photos, photo restoration, black and white to color conversion, and royal portraits.

Paintshots.com mission is to transform the way people give gifts by turning them into lasting keepsakes. You can use our services to turn your photos into 100% handmade paintings by genuine artists in a variety of themes and mediums.

Common Questions

Unfortunately, we do not offer telephone services for now. email support@paintshots.com, or create a ticket on the Contact Us page, you can always contact us for help.

Bulk orders are eligible for special discounts for your savings. Send us an email, and we'll make sure you get the greatest deal possible.

If your queries are still unanswered, you may send a message to support@paintshots.com by email.

Our Artists

Our artists come from all around the world, based on their skill. Many of them are from nations such as Canada and parts of the United States, such as India, China, and Indonesia.

Unfortunately, you may not be able to choose your own artist. However, you can rest assured that your artwork will be handled by a true master of the craft. We promise!

Oil and acrylic paints are painted on canvas, while pencil, charcoal, color pencil, and watercolors are painted on paper. Currently we only provide oil painting service.

Policy on Refunds and Returns

We provide a complete satisfaction guarantee. If you are not satisfied with your painting after multiple rounds of revisions, please email us at support@paintshots.com. We will gladly return your money in full.

We provide a complete satisfaction guarantee. If you are not satisfied with your painting after multiple rounds of revisions, please email us at support@paintshots.com. We will gladly return your money in full.

The refund is initiated and credited within 4-5 business days. Send us an email if you have not received your refund within 3-4 days.

Portraiture Fees and Charges

Painting a portrait at Paintshots.com costs $109 as a starting point. The price, on the other hand, varies according to the size, medium, and quantity of letters. Visit our Pricing Page to get a better sense of the costs.

We do not charge additional fees for customizing or modifying your painting in any way.

Using Stripe, we're ready to accept all major credit and debit cards.

Process of Photo Editing and Painting

As soon as you submit a photo to us, it is cropped to the proper dimensions and/or altered to meet our customer's specifications. Before beginning the painting process, the adjusted photo is provided to the customer for approval.

Yes, using our Compilation Portraits, you may create a painting based on a collection of different photos.

Paintshots.com is committed to helping customers see their vision come to fruition. Let us know what you have in mind, and we'll get to work on it right away. Special editing requests can certainly be accommodated here.

Shipment/Turnaround

We have two shipping choices available to our customers:

1.Free of Cost Shipping: The painting will be delivered to you in 25-30 days if you use this service.

 2. Quick Service: You can pay a nearly extra 20% of your purchase value for Express Service, which guarantees delivery within 15-18 days.

If you choose our Free Delivery Service, we will ship your order anywhere in the world at no additional cost to you.

Reach out to us through support@paintshots.com and let us know when you'd like to be delivered. Upon receiving your message, a member of our team will follow up with you to see if the requested delivery time is still possible.

The Ordering Process

 Oil Portraits have always been the most popular with our customers.

The top bar of the checkout page is where you can enter the promo code to get a discounted price.